National Rail Enquiries

Our advice on what you can and cannot take with you on-board National Rail services.

You may take up to three items of personal luggage free of charge.

Excess luggage and certain more bulky items (such as skis) may be carried, subject to available space, at an extra charge.

You should check with Customer Services of the individual Train Companies you are travelling with for further details.

Additional Luggage Charges

Each additional item of personal luggage above the free allowance.
Each seat occupied by luggage, container or other articles when the seat is needed for passenger use.
Each article exceeding one metre in any dimension that can be carried by one person.

If you are unsure if any of the applies to your journey, speak to the train company you are intending to travel with.

Articles exceeding one metre in any dimension that cannot be carried by the passenger concerned. This includes canoes, hang-gliders, surfboards, large furniture and any large musical instrument that cannot be carried without assistance.
Motorcycles, mopeds, motor scooters and motorised cycles
e-Scooters may not be permitted by a train company on their own services. Check the train company's Cycle Policy before travel.
Any animal or article which, in the opinion of the train company staff, is causing, or is likely to cause, inconvenience to passengers due to its size or behaviour. On train staff are authorised to have animals and items such as these removed from the train.

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Last updated: 14 December 2021